Ask Anahita Digital Consulting Privacy Policy
Effective Date: March 3, 2026 | Last Updated: March 3, 2026
www.askanahita.com | hello@askanahita.com | 604-351-4007
North Vancouver, British Columbia, Canada
1. Introduction & Our Commitment to Privacy
Ask Anahita Consulting, also operating as Ask Anahita Digital Consulting (collectively referred to as “Ask Anahita,” “we,” “us,” or “our”), is a digital consulting business based in North Vancouver, British Columbia, Canada. We are committed to protecting the privacy and personal information of our clients, website visitors, and business contacts.
This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), the BC Personal Information Protection Act (PIPA), and other applicable Canadian privacy laws.
2. Who This Policy Applies To
This Privacy Policy applies to:
– Visitors to www.askanahita.com
– Prospective and current clients who inquire about or engage our services
– Participants in our workshops, training programs, or events
– Subscribers to our email list or newsletter
– Business contacts and referral partners
3. Information We Collect
We may collect the following categories of personal information:
3.1 Information You Provide Directly
– Full name, business name, email address, phone number, and mailing address
– Business details (industry, website URL, business goals, current marketing activities)
– Information provided through contact forms, discovery call booking forms, or intake questionnaires
– Payment and billing information (processed securely through third-party payment processors)
– Communications sent via email, phone, social media, or messaging platforms
– Login credentials for platforms we are authorized to access on your behalf (e.g., WordPress, GoHighLevel, Google Workspace)
3.2 Information Collected Automatically
When you visit www.askanahita.com, we or our service providers may automatically collect:
– Browser type and version, operating system, device type
– Pages visited, time spent on pages, referring URLs
– Cookie identifiers and similar tracking data (see Section 8)
3.3 Information From Third Parties
We may receive information about you from third-party platforms such as:
– Social media platforms (Facebook, Instagram, LinkedIn) if you interact with our content or ads
– Google Analytics and Google Search Console (aggregated, anonymized data)
– Referrals from colleagues, clients, or networking partners
4. How We Use Your Information
We collect and use personal information only for the purposes identified at or before the time of collection, and only with your knowledge and consent. Specifically, we use your information to:
– Provide, manage, and deliver our consulting services (website design, SEO audits, GoHighLevel setup, Google Workspace training, marketing automation, and related services)
– Respond to inquiries, discovery calls, and client communications
– Process payments and manage billing and invoicing
– Send service updates, project progress reports, and relevant business communications
– Send marketing communications, newsletters, and promotional content (with your consent; you may unsubscribe at any time)
– Improve our website, services, and client experience
– Comply with legal obligations and resolve disputes
– Protect against fraud, unauthorized access, or other security threats
– Fulfill any other purpose for which you have provided your information and consent
5. Legal Basis for Processing
Under PIPEDA and BC PIPA, we process your personal information on the following legal grounds:
– Contract: Processing is necessary to fulfill a service agreement with you
– Legal Obligation: We are required by law to process certain information
– Legitimate Interest: Processing is necessary for our legitimate business interests, provided those interests are not overridden by your privacy rights
You may withdraw your consent at any time by contacting us at privacy@askanahita.com. Withdrawal of consent does not affect the lawfulness of processing before withdrawal.
6. Disclosure of Personal Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
6.1 Service Providers & Technology Partners
We work with trusted third-party service providers who assist in delivering our services. These providers are contractually obligated to protect your information and may only use it for the purposes we specify:
| Service Provider | Purpose | Location |
| GoHighLevel (GHL) | CRM, marketing automation, landing pages, email campaigns | USA |
| Google Workspace | Email, document collaboration, calendar, cloud storage | USA |
| WordPress / WP Engine / SiteGround | Website hosting and management | USA/International |
| Google Analytics | Website analytics and performance tracking | USA |
| Stripe / PayPal / Wave | Payment processing | USA |
| Mailchimp / ConvertKit | Email marketing (if applicable) | USA |
| Zoom / Google Meet | Client video meetings | USA |
| Canva | Design work | Australia/USA |
| Zapier / Make (Integromat) | Workflow automation | USA |
| Calendly / Acuity Scheduling | Appointment booking | USA |
6.2 Legal Requirements
We may disclose your personal information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
6.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. You will be notified via email and/or a prominent notice on our website of any change in ownership or use of your personal information.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Our general retention guidelines are as follows:
| Type of Information | Retention Period |
| Client project files and communications | 7 years after project completion (for tax and legal purposes) |
| Invoices and financial records | 7 years (CRA requirement) |
| Website analytics data | Up to 26 months (Google Analytics default) |
| Email marketing lists | Until you unsubscribe or request deletion |
| Inquiry/contact form submissions | 2 years if no engagement; 7 years if a client relationship develops |
| Login credentials (client platforms) | Deleted or returned to you upon project completion |
When personal information is no longer required, we will securely destroy, delete, or anonymize it.
8. Cookies & Tracking Technologies
Our website (www.askanahita.com) may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic.
Types of cookies we may use:
– Essential Cookies: Necessary for the website to function properly
– Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
– Marketing Cookies: Used to track effectiveness of advertising campaigns (e.g., Facebook Pixel, Google Ads)
– Preference Cookies: Remember your settings and preferences
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. By continuing to use our website, you consent to our use of cookies in accordance with this policy.
9. Your Privacy Rights
Under PIPEDA and BC PIPA, you have the following rights regarding your personal information:
Right of Access: You have the right to request access to the personal information we hold about you, including how it is being used and with whom it has been shared.
Right to Correction: If your personal information is inaccurate, incomplete, or outdated, you have the right to request that we correct it.
Right to Withdraw Consent: You may withdraw your consent to our collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions.
Right to Deletion: In certain circumstances, you may request the deletion of your personal information, subject to our legal retention obligations.
Right to Lodge a Complaint: If you believe we have mishandled your personal information, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada (OPC) at www.priv.gc.ca or the BC Information and Privacy Commissioner at www.oipc.bc.ca.
To exercise any of these rights, please contact our Privacy Officer at:
Email: privacy@askanahita.com
Phone: 604-351-4007
Website: www.askanahita.com
We will respond to verified requests within 30 days, as required by Canadian privacy law.
10. Security of Your Information
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction. These measures include:
– Use of secure, password-protected and encrypted platforms and storage systems
– Restricted access to personal information on a need-to-know basis
– Regular review of our data handling practices and security procedures
– Use of reputable, industry-standard third-party tools with their own security certifications
– Secure disposal of personal information when no longer needed
Please note: While we take reasonable precautions, no method of data transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
11. Data Breach Notification
In the event of a privacy breach that poses a real risk of significant harm to individuals, we will:
– Notify affected individuals as soon as reasonably possible
– Report the breach to the Office of the Privacy Commissioner of Canada (OPC) as required under PIPEDA
– Keep a record of all breaches, regardless of whether notification is required
– Take immediate steps to contain and remediate the breach
12. Links to Third-Party Websites
Our website may contain links to third-party websites, platforms, or resources. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party websites you visit. We are not responsible for the content or privacy practices of those sites.
13. Children’s Privacy
Our services are intended for adults and business owners. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will delete it promptly.
14. Cross-Border Data Transfers
Some of our third-party service providers are located in the United States and other countries outside Canada. As a result, your personal information may be transferred to, stored in, and processed in countries with different privacy laws than Canada. We take steps to ensure that third-party providers maintain appropriate safeguards for your information and that any transfers comply with Canadian privacy law requirements.
By using our services, you acknowledge and consent to the transfer of your personal information to service providers outside Canada for the purposes described in this policy.
15. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will:
– Update the “Last Updated” date at the top of this policy
– Post a notice on our website at www.askanahita.com
– Notify existing clients by email where appropriate
16. Contact Us & Privacy Officer
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our designated Privacy Officer:
Ask Anahita Consulting | Ask Anahita Digital Consulting
Attn: Privacy Officer
North Vancouver, British Columbia, Canada
General Inquiries: hello@askanahita.com
Privacy Requests: privacy@askanahita.com
Phone: 604-351-4007
Website: www.askanahita.com
We aim to respond to all privacy-related inquiries within 30 days of receipt.
If you are not satisfied with our response, you may also contact:
Office of the Privacy Commissioner of Canada (OPC)
Phone: 1-800-282-1376 | Website: www.priv.gc.ca
Office of the Information and Privacy Commissioner for BC
Phone: 250-387-5629 | Website: www.oipc.bc.ca
17. Acknowledgment
By using our website or engaging our services, you acknowledge that you have read, understood, and agree to this Privacy Policy.
This Privacy Policy was last updated on March 3, 2026.
Ask Anahita Consulting | Ask Anahita Digital Consulting
North Vancouver, British Columbia, Canada
hello@askanahita.com | privacy@askanahita.com | 604-351-4007 | www.askanahita.com
